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amoosbrugger
Level 1

Splitting a transaction to different accounts we get the message make a valid entry in the category box and often that message shows in previously accepted lines?

 
1 Comment 1
PreciousB
Moderator

Splitting a transaction to different accounts we get the message make a valid entry in the category box and often that message shows in previously accepted lines?

Hi there amoosbrugger,

 

Let me help you split your bank transactions without any errors.

 

I've tried splitting a transaction in QuickBooks Online, and it seems to have worked just fine.

 

This might be a webpage cache issue since you're getting an error message. To verify this, we can try using your browser's incognito feature. This feature doesn't use the existing cache files, which makes it a good place to test if there's an issue with the browser.

Here's how:

  • Press the Ctrl Shift N (Google Chrome) keys on your keyboard.
  • Press the Ctrl Shift P (Firefox or Internet Explorer) keys on your keyboard.
  • Press Control Option (Safari) keys on your keyboard.

If you were able to add the address using the incognito feature, I suggest using a different browser (Google Chrome, Internet Explorer, Firefox or Safari). You might also want to consider installing and using QuickBooks App for Windows and Mac. This lets you speed through common tasks and workflows. 

 

Please refer to the links below on how to install your QuickBooks application:

Please let me know how it goes. I'll be here if you need anything else. Have great weekend.

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