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paulaharper
Level 2

supplier refund

Hi

I have a supplier refund which is showing on my bank feed.  I  want to add this to the supplier, I am chosing deposit, the supplier account, and creditors, but it won't let me add the transaction.  It wants me to choose from the vat drop down, but whatever vat option I choose, it says you "cannot track tax on account types creditor"

Hep!

Thanks.

4 Comments
Rustler
Level 15

supplier refund

A supplier refund deposited in your bank is not a supplier credit, it is either a reduction of an expense you paid, or if you bought inventory it is deposited as other income (since inventory items in QBO are not subject to lowering the cost price with a refund)

paulaharper
Level 2

supplier refund

Hi - thanks for you reply.  So can I not add this income onto the supplier account from my bank feed and then match off against a dummy credit note?

JackS
Moderator

supplier refund

Hello Paulaharper, 

 

Welcome to the Community page, 

 

Here are the steps on how to do a supplier's refund:

 

1. Create a supplier create (+icon>supplier credit)

2. Choose the correct date and supplier, put the amount, choose VAT >save

3. Then click on the + icon again, and choose Bank Deposit, to show that the money went into your bank account 

4. Choose the correct bank account on the top left corner, choose the date when the money actually hit your account 

5. For Received from choose the correct suppliers, for the account choose Creditors, put the amount in, choose NO VAT

6. On the Suppliers page, create cheque

7. Tick the deposit against the supplier credit (this shows Quickbooks, that the supplier credit has been used and money received from supplier), untick the bill, and save and close 

8. Match the deposit against the translation on your banking screen. 

Rustler
Level 15

supplier refund


@paulaharper wrote:

Hi - thanks for you reply.  So can I not add this income onto the supplier account from my bank feed and then match off against a dummy credit note?


There should be NO dummy credit note, QB is an accounting package, what gets entered is real.  The supplier does not carry a credit you can use, it was deposited in your bank, so no entry for the supplier is required

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