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sirena-cnb
Level 1

Switching banks... once I close/unlink my current accounts and link my new bank accounts, what happens to all the transactions from the previous accounts? Do they remain?

 
4 Comments 4
Catherine_B
QuickBooks Team

Switching banks... once I close/unlink my current accounts and link my new bank accounts, what happens to all the transactions from the previous accounts? Do they remain?

Hello there, sirena-cnb.

 

I can provide a few details on what happens when you delete or hide an account in QuickBooks Online. 

 

If you don't want to see transactions from a bank account anymore, you can hide them. All of your data is still there, you just won't see the transactions anymore. This also stops QuickBooks from downloading new transactions. To hide the account, you can use these steps: 

 

  1. Click the Gear icon at the upper-right and click Bank accounts.
  2. Look for the account.
  3. Under SHOW ACCOUNT, toggle to OFF.
  4. Press F5 to refresh the changes. 

 

Deleting an account, on the other hand, removes all related data and calculations and you can't undo the process. Here's how: 

 

  1. Go to the Gear icon and click Bank accounts.
  2. Toggle OFF the bank accounts you want to keep and leave the bank to delete as ON.
  3. Click the Delete icon indicated by a trash bin.
  4. Enter DELETE in the box and then click Delete to confirm.

To help you manage your bank accounts and transactions, you can use these articles: 

 

Let me know if you have other questions so I can help you with them. Just mention me in your reply. Take care!

 

sirena-cnb
Level 1

Switching banks... once I close/unlink my current accounts and link my new bank accounts, what happens to all the transactions from the previous accounts? Do they remain?

Catherine_B, it sounds like you're saying that once those accounts are closed and no longer linked, I will lose all of those transactions. Is this correct? So, all of the bookkeeping I've done up to that point will be gone? How can I prevent this from happening? What can I do to fix this?

ShiellaGraceA
QuickBooks Team

Switching banks... once I close/unlink my current accounts and link my new bank accounts, what happens to all the transactions from the previous accounts? Do they remain?

Thanks for getting back to us here, @sirena-cnb.

 

I'll share some information about switching bank account in QBSE. To keep your previous bank's data, you'll want to toggle the Show Account on OFF status instead of deleting it. This will prevent your old bank account from downloading new transactions into QBSE. Just refer to the above steps provided by my peer @Catherine_B.

 

After that, add or connect your new account. Check out this article for the step-by-step instruction: Connect bank and credit card accounts to QuickBooks Self-Employed.

 

Feel free to also browse this link here if you need help with other tasks in QBSE. It has our general topics with articles.

 

Drop your comment anytime below if you have follow-up questions or concerns with your bank account. I'll be around for you. Take care and have a great rest of the week.

brigbard
Level 1

Switching banks... once I close/unlink my current accounts and link my new bank accounts, what happens to all the transactions from the previous accounts? Do they remain?

My previous bank was acquired by a new bank. I cannot seem to find an option to use previous checking and savings registers with current, new bank. I can only find an option to start new registers. The option to "Edit Sign In" is not available. Is there a way to link the old checking register and savings bank register to the new bank? 

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