Let's proceed in troubleshooting your bank feeds so you can access your bank transactions, @Anonymous. Allow me to guide you through the process.
If you receive an error message when trying to access your bank transactions, it may be due to user permission restrictions that prevent QuickBooks from accessing the fiblueprint.xml file. This is common in hosted, terminal service, or Citrix environments.
To fix this issue and continue working with your bank transactions, please follow these steps:
Firstly, remove special characters from your vendor names:
- Go to Vendors and select Vendor Center.
- Select All Vendors from the Vendors drop-down menu.
- Ensure that your vendor names don't have special characters (!@#$%^&*).
- If there are, right-click the vendor and select Edit Vendor.
- Delete the special character from the vendor name, then select OK.
Then, switch to the Classic Mode:
- Go to Edit and select Preferences.
- Choose Checking and click the Company Preferences tab.
- In the Bank Feeds section, tick Classic Mode (Register Mode).
- Select OK.
Please refer to this article and follow Steps 3-6: Fix System Exception errors. After that, scroll down to the bottom part of the article and follow Solutions 1-3 to fix this.
If the steps above don't work, contact our support team for further assistance. They have the tools and expertise to fix this issue. Share with them the steps you've taken to expedite the process.
Additionally, ensure to reconcile your accounts to keep them accurate and up-to-date.
Please return to this thread if you have other queries about your bank feeds in QuickBooks Desktop. We'll be here to help you in any way we can.