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cellarciders-gma
Level 1

The directions to upload data from my bank for 2019 is not the same as what is written. Some tabs and option within QB simply isn’t available as they have written down.

 
5 Comments 5
AileneA
QuickBooks Team

The directions to upload data from my bank for 2019 is not the same as what is written. Some tabs and option within QB simply isn’t available as they have written down.

Hi there, @cellarciders-gma

 

Thank you for reaching out to the Community. If you've imported the transactions as .CSV file, you'll need to follow the bank formats to be able to successfully add the transaction in your bank. 

 

 

Let me show you how: 

 

  1. Click the Banking menu, choose banking
  2. Under Update drop-down arrow, and select File upload
  3. Tap the Browse to select a file to upload, press Open then next.
  4. Drop-down arrow select the Account type, or click the + Add new. Then press Next.
  5. Select a Date, date format, Description, and Account. Note: You can choose 1 column or 2 columns. 
  6. Press Next
  7. Onscreen message Select the transactions to import, hit Next
  8. Pop up message will appear transaction will be imported. Do you want to continue? Press Yes
  9. Hit Let's go!   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Once the import is finished, you will be directed to the Banking menu where each imported transactions are displayed on the For Review tab. You can review, add, or match each transaction.  

 

For more information about import CSV Files you can check out this article: Import bank transactions using Excel CSV files.  

 

Also, here are some articles some helpful articles about fixing online banking issues for your future reference: Fix online banking errors in QuickBooks Online

 

Keep me posted if you have any other questions with this concern. I'll make sure to get back to you as soon as I can. Enjoy your weekend! 

 

cellarciders-gma
Level 1

The directions to upload data from my bank for 2019 is not the same as what is written. Some tabs and option within QB simply isn’t available as they have written down.

I don’t have a dip down box anywhere for upload or update. I just got the app today and am Work under the trial period. Would they limit the functionality on me?

Rose-A
Moderator

The directions to upload data from my bank for 2019 is not the same as what is written. Some tabs and option within QB simply isn’t available as they have written down.

Hello, cellarciders-gma.

 

Allow me to step in and help you with uploading your bank transactions on QuickBooks Online.

 

You can still access the said options above even you're using the trial version. When a browser stored a lot of caches, it could cause problems like not showing some icons and options into your account or latency issue. As an initial step, you can press the F5 key on your keyboard to refresh the page.

 

If you're still getting the same result, we can do some of the basic troubleshooting steps. You can use these shortcut keys depending on the browser you're using:

 

  • Google Chrome: press Ctrl Shift N
  • Mozilla Firefox: press Ctrl Shift P
  • Safari: press Command Shift N

If you're able to see the option to update or upload your transactions using the private browser, let's clear the browser's cache. Once done, you can follow the rest of the steps provided by my peer above.

 

The following write-ups are good references. It contains information on how and what accounts to check if there no transactions downloaded from the bank as well as things to remember when adding multiple accounts in QuickBooks Online. Also, this will provide you links on how to manage and categorize your transactions:

 

Connect bank and credit card accounts to QuickBooks Online

What to do if you can’t find downloaded bank transactions

 

After trying the steps above, let me know how it goes by leaving a reply below. I’ll be here to keep helping. Have a good one.

cellarciders-gma
Level 1

The directions to upload data from my bank for 2019 is not the same as what is written. Some tabs and option within QB simply isn’t available as they have written down.

This is on my iPad through the QuickBooks App. 

cellarciders-gma
Level 1

The directions to upload data from my bank for 2019 is not the same as what is written. Some tabs and option within QB simply isn’t available as they have written down.

I see there was an update for the App on my iPad tonight. Still looking like there are no options to upload manually and no available F9 or “Ctl-Alt-please-do-something-more” coaxing happening here that I can find. The directions for said Upload are clearly for a PC or maybe an Apple laptop but not an iPad using the online App.
Reduced functionality?
Any last ditch creative work around would be great. I’m about 75% done with filling in my own spreadsheets and creating my own reports for my filing deadline. I really didn’t want to file for an extension. Anyone for a hail-mary here?

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