The mobile application does not let me post bank deposits on my iPhone. The + sign is no longer there!

Welcome to the Community, benbortnick.

The missing +sign to post a deposit in the mobile app can be fixed by clearing the app's data. This helps refresh the application and eliminates common issues that cause the said behavior. Clearing the app's data can be done on the app or on your phone settings.

Clearing the app's data can be done on the app or on your phone settings.

• For QuickBooks Online app:
   
  • iOS - Select the menu at the top right and then choose Help & Feedback. Then select Refresh Data and Refresh.
    
     
• In your Phone Settings:
  • iOS - From your phone's settings, select Settings, then, click on General and choose iPhone Storage. Select an app that's taking up a lot of space. To free up the storage without deleting the documents and data for the app, select Offload App.

You can refer to this article for additional troubleshooting options to fix issues with mobile app: Mobile App's troubleshooting.

Feel free to visit this article to find answers to your other QBO mobile questions: QuickBooks Online Mobile app FAQ.

However, if you're using QuickBooks Desktop mobile app, you can visit this article for the troubleshooting steps: Troubleshoot QuickBooks Desktop mobile app.

Be sure to get back to me if you have follow-up questions. I'm always happy to help. Have a good day!

Hi, benbortnick.

Hope you’re doing great. I wanted to see how everything is going about not being able to post bank deposits using the mobile app that you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!