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donnam1
Level 1

The number of payments does not equal the register for bank reconcili ation purposes. can i drill down on that number?

the top of the bank rec screen, under the payments and deposits is a nu not equal whats in the register OR bank statement
2 Comments 2
Mark_R
QuickBooks Team

The number of payments does not equal the register for bank reconcili ation purposes. can i drill down on that number?

Thank you for posting here in the Community, @donnam1.

 

Allow me to provide some insights about the transactions from the bank register and reconciliation page in QuickBooks Online (QBO).

 

Firstly, what you see from the bank register are all transactions that were already cleared or reconciled. While on the reconciliation page are transactions that you're going to reconcile. You might want to read this article to know more about the bank register: What are accounts register in QuickBooks Online?

 

Then, to ensure your transactions under the payment and deposit column matches your bank statement, you'll want to compare the two transactions from the reconciliation page and to your bank statement. If they match, make sure there's a checkmark next to the amount in QuickBooks. However, if a transaction doesn't appear on your statement, don't mark it as reconciled.

 

I'm adding this article to learn more about reconciling in QBO: Reconcile an account in QuickBooks Online.

 

If you need any additional assistance while managing your bank transactions, you can leave a comment below. I'll be sure to get back to you.

Mark_R
QuickBooks Team

The number of payments does not equal the register for bank reconcili ation purposes. can i drill down on that number?

I'm back to make sure everything is clear, @donnam1.

Did the information I shared above answer your question? If you need further assistance with this, you're welcome to post again or leave a reply below. We're always here to help you.

Wishing you and your business continued success.

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