Hi there, @user09514.
Thanks for visiting the Community. I want to make sure that I'm providing you with the right information regarding the current updates for the PNC bank.
If you can specify the error message or the code? That would greatly help me in checking our records for the status of the investigation.
Meanwhile, you can check out this article: What to do if bank transactions won’t download or there's a bank error. It has a step by step guide in case the issue of your bank is not downloading transactions. It also contains a list of specific banking errors and fixes.
I'll be looking forward to hearing again from you. Feel free to click the Reply button to add more information about your concern.
