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sbjconstructionl
Level 1

There's a transaction created by the agent to add the Federal Tax payment and it was made with the wrong amount and I can't match it with my bank account. How to fix it?

 
1 Comment 1
MaryAnn_E
QuickBooks Team

There's a transaction created by the agent to add the Federal Tax payment and it was made with the wrong amount and I can't match it with my bank account. How to fix it?

Hi there, @sbjconstructionl.

 

To correct the payment in QuickBooks, I recommend contacting our Payroll Support Team so someone can help you trace your tax payment. Let’s log in to your company to view the support details:

 

To reach our dedicated support:

 

  1. Go to the Help icon, choose to Talk to human.
  2. Enter your concern in the chatbox such as, "I want to verify this error message: The submission is a duplicate of one that was previously received," click the Send icon.
  3. Select the I still need a human button.
  4. Click Contact Us.
  5. Choose how you want to be assisted, either Send a message or Get a callback.
  6. Enter your details for verification and confirm your request.

 

I've got you this article to learn more about our support hours and types: Support hours and types.

 

If there's anything else that I can help you with, please let me know in the comment section down below. I'm always around ready to lend a helping hand.

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