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Community Contributor *

Time taken for adding new bank by QBO

I have bank accounts in 2 different banks in Muscat, Oman.

However, both of them are not listed in the QBO's bank master data.

I clicked on the request to add bank on the page where we connect a bank account.

Please let me know how much time will QBO take to add that bank.

Solved
Best answer 02-11-2019

Accepted Solutions
QuickBooks Team

Re: Time taken for adding new bank by QBO

Thanks for clarifying, Mashroo. 

 

We currently can't give you a specific time frame as to when we can integrate with your bank. 

 

In the meantime, you'll want to manually upload bank transactions through a CSV file format or other file formats that QBO supports. You can check with your bank if they can give you one. Then, import them to QBO. 

 

Here's how: 

  1. Go to the Banking menu and then select Banking
  2. At the upper right corner, click the Update drop-down arrow and select File upload
  3. Click Browse and look for the file. 
  4. Click on it then Open
  5. Click Next
  6. Afterwards, follow the instructions to upload the file. 

You can check these articles for more details: 

Let me know if you have other questions. 

 

View solution in original post

3 Comments
QuickBooks Team

Re: Time taken for adding new bank by QBO

Hello Mashroo,

 

If your bank account is on the bank list, it will automatically be added in QBO after connecting it. Once done, you will see all the activities you have at this bank.

 

However, there is no specific time on when we will be adding your bank account as one of the options to connect with QBO.

 

I'll be here to help you if you have other concerns.

 

 

 

Community Contributor *

Re: Time taken for adding new bank by QBO

Dear Ma'am

 

Please understand the issue. I am not able to see my bank in QBO database.

Bank Muscat, Bank Dhofar and Oman Arab Bank are well known Banks in Oman but not visible in your database while we try to add the bank account.

 

I have placed a request to add these banks. So I wanted to know how much time will QBO take to complete that request.

 

 

 

QuickBooks Team

Re: Time taken for adding new bank by QBO

Thanks for clarifying, Mashroo. 

 

We currently can't give you a specific time frame as to when we can integrate with your bank. 

 

In the meantime, you'll want to manually upload bank transactions through a CSV file format or other file formats that QBO supports. You can check with your bank if they can give you one. Then, import them to QBO. 

 

Here's how: 

  1. Go to the Banking menu and then select Banking
  2. At the upper right corner, click the Update drop-down arrow and select File upload
  3. Click Browse and look for the file. 
  4. Click on it then Open
  5. Click Next
  6. Afterwards, follow the instructions to upload the file. 

You can check these articles for more details: 

Let me know if you have other questions. 

 

View solution in original post

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