To QB Accounts May To Dec 2023 for 8 months and Jan To May 2024 for 5 months QB double has been debited from our bank. How can we get the refund for 13 months ASAP?

Hello there, @Rajashree.

Although I can't gather sensitive information on a public platform like the Community due to security reasons, it's best to reach out to our dedicated team to address the double debit from your bank. For concerns related to refunds, I can direct you to our Support Team. To do so here's how:

1. Access your QuickBooks Online (QBO) company, go to Help (?).

2. Choose either of these tabs:

• Assistant tab and type Talk to a human.
• Search the tab and click on Contact Us to connect with a support expert.

3. Select the preferred method of contact (phone or chat).

Here's an article containing our support hours and a phone number you can call: QuickBooks Online Support.

Additionally, you can refer to this article on how to request a refund for a QuickBooks product you purchased: Request a refund for your QuickBooks product.

Please return to this post if you have other queries within QuickBooks. I'll be here to help you out. Keep Safe!

Don’t expect any substantive help here. This forum appears to be here only to point you to help articles. They don’t fix problems.