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jborowildcat28
Level 1

Transactions dates on new entries isn't showing up to add a transaction or expense

 
6 Comments 6
Adrian_A
Moderator

Transactions dates on new entries isn't showing up to add a transaction or expense

Let's run some steps to resolve what causes the dates to disappear, jborowildcat28.

 

To start with, let's open QuickBooks on a private window. It is the first step to determine any browser-related issues. You can use these keyboard keys to open one:

 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P
  • Safari: Command Shift N

 

If it works, we may go back to a regular browser and clear its cache. A piled cache can also be the reason for some unexpected issues on the opened pages.

 

We can also switch to a different supported browser as alternative.

 

I've also included this article for more information on what we can so with QuickBooks Self-Employed: QuickBooks Self-Employed Overview.

 

Let me know how these steps work on your end. Keep safe!

jborowildcat28
Level 1

Transactions dates on new entries isn't showing up to add a transaction or expense

It's the Android app 

jborowildcat28
Level 1

Transactions dates on new entries isn't showing up to add a transaction or expense

It's the android app. 

jborowildcat28
Level 1

Transactions dates on new entries isn't showing up to add a transaction or expense

Not a browser. I'm using it for uber/Lyft 

AlexV
QuickBooks Team

Transactions dates on new entries isn't showing up to add a transaction or expense

Hi jborowildcat28!

 

Let me join this thread so I can share more details about QuickBooks Self-Employed.

 

If these Uber/Lyft transactions were downloaded from your bank, the dates are based on when they were posted on your bank statements. For manually added transactions, you'll need to select a date. These dates should reflect on your Transactions menu.

 

You'll want to make sure that the app is updated. Visit the App Store or Play Store and update it from there. If the same thing happens, you'll want to uninstall and reinstall the app.

 

Need help with categories? Here's how to categorize transactions in QuickBooks Self-Employed.

 

Comment again here if you need anything else. We'll respond as soon as we can.

jborowildcat28
Level 1

Transactions dates on new entries isn't showing up to add a transaction or expense

This app is completely useless to me if I can't enter a date . You all need to fix it or I need to cancel this junk app

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