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zact1024
Level 1

Transactions Not Showing Up (Manual Upload)

I'm having an issue in QBO when manually uploading qbo, csv, etc files. If I manually upload transactions after the same bank account has already been connected they don't show up . If I upload them before I connect the account they show up fine. Obviously this can be worked around, but I'm trying to see if this is a known issue and how I would fix it if so.

1 Comment 1
ShiellaGraceA
QuickBooks Team

Transactions Not Showing Up (Manual Upload)

Welcome to Community, zact1024.

 

Let me help get your manually downloaded transactions shown in your bank feed.

 

Let's check if this happens if you're accessing your account via an incognito window. Here's how.

  • On your key board, press CTRL+SHIFT+for Chrome.
  • Hold CTRL+SHIFT+for Firefox and Internet Explorer.

Once you're done, please upload your QBO file again.

 

Also, make sure that you're not importing transactions you've already recorded. To do so, you'll need to get the date of the oldest transactions in your account.

 

Please check this article if you're getting errors when uploading: Fix bank upload errors in QuickBooks Online.

 

Stay in touch with me if you have other concerns. I'd be happy to help. Happy Holidays.

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