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Smartblonde1968
Level 1

Transferring transactions

 When I download transactions from my bank account it is downloading transactions all the way back to 2009. They are showing that they are unmatched because I didn’t start my quickbooks  until 2015.   Even if I delete them when I try to update and send transactions it just load them all over again.   Is there not something in QuickBooks that I can change to keep this from happening

1 Comment 1
katherinejoyceO
QuickBooks Team

Transferring transactions

I appreciate you for sharing detailed information here in the Community, @Smartblonde1968.

 

I can feel how you've been through seeing those transactions that you've deleted loaded all over again. To give you a heads up, QuickBooks will only depend as to what and how your bank sends the information.

 

As much as I'd love to help you with this, I can only suggest you contact your bank first so you'll know what information you need to set up and how to use the feature. You can also check with them about their connection.

 

If they don't have issues in their end, contact our QuickBooks Desktop Customer support. They can help check your connections between QuickBooks and your bank.

 

If you have any other concerns related to QuickBooks for Mac, feel free to visit this link: https://qblittlesquare.com/.

 

You can also read through our help article: Set up and use Online Banking (Mac). It guides you and helps you learn about activating online services.

 

Please know that we're always here to help in any way we can. feel free to post again if you need help with anything else.

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