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survey-3daltitud
Level 1

Trouble with Quickbook Bank "GreenDot" Getting Instant Deposit not clearing for a day or two causing Payroll NSF. Any advice to fix this?

 
2 Comments 2
GlinetteC
Moderator

Trouble with Quickbook Bank "GreenDot" Getting Instant Deposit not clearing for a day or two causing Payroll NSF. Any advice to fix this?

I'll share some insights about the instant deposit feature in QuickBooks Payments, survey-3daltitud.

 

Customers of QuickBooks Payments can use Instant Deposit, which is available around the clock, seven days a week, to transfer a balance into the bank at any time.

 

To receive your money or deposit the same day, ensure to inquire by 3 PM PST. If you submit your request after that period, we'll process the payment at the normal speed. 

 

Please also note that not all payments are eligible for instant deposits. Here are several factors you to consider if you don't see anything in your available balance:

 

  • You haven't processed any customer payments for the day.
  • The customer payments aren't eligible for instant deposits. Even if you schedule instant deposits, some transactions are still deposited at standard speed. Ineligible payments aren't included as part of your available balance.
  • You already used Instant Deposit five times today, or you reached your daily amount limit. Your limit resets daily.
  • The processed customer payments are under review. Learn more about why we may hold funds.
  • It's after 3 PM PT. After 3 PM PT, your available balance is batched and deposited at the standard speed. You'll need to wait until you process new customer payments to get an instant deposit.

 

Visit these articles to learn more about how QBO's instant deposits work:

 

 

Please do not hesitate to contact us again if you have any further questions while working with instant deposits. The Community is here to help.

survey-3daltitud
Level 1

Trouble with Quickbook Bank "GreenDot" Getting Instant Deposit not clearing for a day or two causing Payroll NSF. Any advice to fix this?

Its a nice feature with false advertising

 

It is not instant per Green Dot tech support and Per Quick book tech support.  It is just faster then normal.  There is no way to confirm if it has posted per Quickbooks.  They do recommend contacting Green Dot to see if it posted because Quickbooks will show it posted but Green Dot may of not allowed it to post.  Costed me 100 bucks and 5 days of waiting.

 

Next time wait a couple days for "instant" funds to be available.

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