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68rwilcox
Level 1

Trying to set up checking account but it won't let me go past the debit card selection ?

Can someone help me, I'm trying to set up a checking account on QuickBooks but when I get to the screen with the design your own card that's as far as I can go. It won't let me move to the next step

1 Comment 1
Carneil_C
QuickBooks Team

Trying to set up checking account but it won't let me go past the debit card selection ?

Let's troubleshoot this step-by-step to ensure that you successfully set up your QuickBooks Checking account, @68rwilcox. I'll provide the process below.

 

Beforehand, have you encountered any errors on the page you're stuck on? Additional information can help us get on the same page.

 

In the meantime, you can set up your account through a private or incognito browser to access the most recent version of a webpage without storing data that causes display issues. Feel free to use either of these keyboard shortcuts to open one:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Shift + Ctrl + P
  • Microsoft Edge: Ctrl + Shift + N


Alternatively, I recommend clearing your cache to update any website preferences interfering with the program's functionality. Additionally, ensure your browser version is up-to-date, as outdated versions can lead to compatibility issues. You can also try using another supported, up-to-date browser.

Want to know more about QuickBooks Payments? Check out our QuickBooks Payments FAQ to get answers to our most common payment-related questions.

 

I'm more than willing to help with more QuickBooks Checking-related concerns. I'll ensure your needs are taken care of.

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