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Level 1

Unreconciling a bank statement in QB Online

I need to unreconcile the past two bank statements - while it is easy to do this on the desktop version, I can't find how to do this on QB Online.  I go to Reconcile, Account History which gives the list of reconciliations but only the option to print, not to undo.  


Can someone please advise how to do this?  Thanks!

1 Comment
QuickBooks Team

Unreconciling a bank statement in QB Online

Hey there, jb1211.

Let me welcome you first to the Online family. I’ll be your guide today, so you can unreconcile your previous bank statements.

Performing the steps is a breeze, and I'm happy to lend a hand. To undo the reconciled transactions:


  1. Go to Accounting on the left panel.
  2. Select the bank you’re working on, then click View register.
  3. Click the Funnel icon to filter the dates, then choose Apply.
  4. Locate and click the transaction, one at a time.
  5. Between the Deposit and Balance (USD) columns, keep clicking the R field until the status changes to blank (unreconciled) or C (cleared).
  6. Click Save.

Please follow the same steps to unreconcile multiple transactions. For future reference, check out this article for more details: Clear, unclear, reconcile or unreconcile transactions.

If you’re an accountant, the Undo Reconciliation tool will help you unreconciled transactions by batch.

Once done, you can start reconciling the account. I’m adding a link which covers everything you need to know about the reconciliation process: Reconcile hub.

There you go. Your records should now be in tiptop shape.

Be sure to let me know if you need further assistance with any of these steps. I'm always happy to help. Wishing you the best.


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