I’m glad that you’ve reached out to the Community page.
Currently, our Technical engineers are working on a fix for the US bank connection. Once the issue is resolved, rest assured it will be cascaded to all affected customers.
I highly suggest contacting our Customer Care team, so you’ll be added to the list of affected users. Every update for this issue will be sent out via email by our banking team. I've added a link where you can view our hours of operation to ensure you'll be assisted immediately.
Here are the steps:
Go to the Help menu at the right top.
Select Contact Us.
You can enter “banking issue" on the field.
Choose to Get a call and enter your personal information.