I'll help you fix this, JeffByrd.
Any odd behavior in your name list, item, or Chart of Accounts can be fixed by re-sorting them.
Here's how:
- From the Lists menu, select either Chart of Accounts, Items, or Classes.
- Select the All Names checkbox.
- Select Edit at the top left of QuickBooks.
- Select Re-sort List.
- Select OK.
Please check this article for more information: Re-sort lists in QuickBooks Desktop.
Fill me in if you have further questions. I'll be around if you need any help.