We'd want to make sure that your concern is taken care of, ldv255.
Can you also share additional information what type of help do you need? I might be able to share steps or get you a Community article that can help you sort things out. In case you're just starting out, check out our getting started guide here: Getting Started With QuickBooks Online.
We also have other users or members of the forum that can chime in and share their recommendations.
Although, you can follow these steps on how to schedule a callback:
Click the Help menu and select Contact Us.
Provide a short description or tell us specifically how we can help you, then click Let's talk.
Click Get a callback.
You also have the option to click Message an agent if you want a chat agent instead.
Please add a reply below to share details or post another question if you need anything else.