cancel
Showing results for 
Search instead for 
Did you mean: 
userdiego1
Level 1

We are trying to connect Quickbooks with an FRB Account. We could connect with the account and received in QB the account balance update but can't get the transactions.

We tried again and we are getting this error message Something isn't working Complete some security steps for First Republic Bank - Corporate Online. Then we’ll get your latest transactions. (185) We tried to complete the secure connection again but although it seems like we achieved the task we are still getting the same error message.
1 Comment 1
ShiellaGraceA
QuickBooks Team

We are trying to connect Quickbooks with an FRB Account. We could connect with the account and received in QB the account balance update but can't get the transactions.

I have some information about the bank error 185, @userdiego1.

 

This error means your bank requires additional security measures (MFA or OTP) every time an update occurs. There's no way to get around this since it's a bank requirement. This is why the error goes away and then comes back after selecting update from the Banking tab.

 

If there are missing transactions in your bank feed center, you'll want to upload them manually through WebConnect. Please refer to this article for the step-by-step instructions: Manually upload transactions into QuickBooks Online.

 

I'm also attaching this link here if you need help with other tasks in QBO. Just look for responses that fit your concern.

 

Keep me posted if you still have questions or concerns with bank transactions. I'll be around for you. Take care and more success to your business.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up