We received a payment of $240 cash in March 2021 in QBO and refunded it in May 2021 (NOT in QBO). How do I clear this without affecting my bank account today? Thanks
I need the zero out the "payment" received in 2021 by creating some type of "refund" to customer without using my bank account. The refund happened last year but was not entered into QBO to clear the received payment.