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Web Connect File Upload Not Working after Upgrade

Help please, I just this morning upgraded from 2016 to 2019 and can no longer import my web connect file from Chase.

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Anonymous
Not applicable

Re: Web Connect File Upload Not Working after Upgrade

I'm here to help upload your bank transactions successfully, @mower1.

 

When importing your web connect file, did you get any warning/error messages in QuickBooks?

 

There are possible reasons that can block your web connect import. First, let's ensure your QuickBooks 2019 is up to date. Updating to a new release usually requires a minor change to the database. You can refer to this article for the steps: Update to the latest release of QuickBooks Desktop.

 

You can import your web connect file again to check if it's working. If not, I'd suggest performing the solutions provided in this article: Troubleshoot Bank Feeds Web Connect import issues and errors.

 

For other issues you may encounter related to bank feeds errors, you may also check this link: Fix OL and OLSU Bank Feeds errors in QuickBooks Desktop.

 

This should help fix your web connect import. As always, you can get back to me if you have additional questions about importing web connect file. I'm here to help.

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