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sarah81
Level 1

What do I do when Quickbooks cant update my bank accounts? It's been this way the last 4 days.

 
1 Comment
SarahannC
Moderator

What do I do when Quickbooks cant update my bank accounts? It's been this way the last 4 days.

Hello there, sarah81.

 

Can you share with me the name of your bank? This way, we can check our data if this is something that our engineers are now working on.

 

For now, we can manually download the transactions by clicking the Update button. This is to make sure that you're able to bring the bank transactions in QuickBooks Online. Here's how:

 

  1. Go to Banking and select the Banking tab one more time.
  2. Under the Bank and Credits, select the account and click the Update button.

 

Here's a sample screenshot:

banking.PNG

 

If the issue persists, you can import a bank file directly to QuickBooks Online through Web Connect. You can refer to this guide on how to upload bank transactions: Manually download transactions. When things go like this, it's another way that we bring transactions in QuickBooks. 

 

Please give me an update on how the suggestions go. I'm always here to back you up. Thanks for posting here. Take care!

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