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I'm here to help you figure this out and connect your bank to QuickBooks Online, @ccbentley00-gmai.
There are a few possible reasons why you aren't able to connect your bank:
Now, let's activate your online bank feeds. Let me show you how:
I also recommend contacting your bank. They might have an announcement about maintenance or other site changes.
I've also added this article that can guide you review downloaded bank and credit card transactions: Categorize and match online bank transactions in QuickBooks Online.
Let me know how this goes by leaving a comment below. I'm always glad to help if there's anything else you need with connecting your bank. Have a nice day.