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solaracounseling
Level 1

What does that message mean "can't confirm an expense while working in that account"

I am trying to confirm transactions and keep getting the message "can't confirm transactions while working in account". What does this mean?
1 Comment 1
RenjolynC
QuickBooks Team

What does that message mean "can't confirm an expense while working in that account"

Thanks for reaching out to us here, solaracounseling.

 

I'd like to make sure we're on the same page. 

 

Are you trying to confirm a transaction from the Banking page? Can you please provide a sample screenshot where you got the error message? Do you also have a user working on the account at the same time? This is for us to check the meaning of the message.

 

Please feel free to leave a reply below and I'll get back to you as soon as I can. Thank you in advance for any details you can provide. Stay safe!

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