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lgmllc
Level 1

What happened to the new qbo bank deposit screen? Had it for a few months and now its gone

The bank deposit screen in QBO had a "new" look and it was easier to use. Now it's back to the "classic" screen. Can I get the "new" bank deposit screen back?
3 Comments 3
CharleneMae_F
QuickBooks Team

What happened to the new qbo bank deposit screen? Had it for a few months and now its gone

Let me first welcome you here in the Community, lgmllc.

 

The new deposit feature has been introduced as a Beta for selected customers. Once it's switch to the classic style, you're unable to go back again to the new deposit beta.

 

This feature would be available as soon as our Product Development Team wraps up the beta test. For now, I suggest checking back for any product updates and feature enhancements through this link: https://quickbooks.intuit.com/blog/.

 

Additionally, you can pull up and customize the Transaction List by Customer report. This way, you'll be able to see the list of deposits from your customers. Here's how:

  1. Go to Reports on the left pane.
  2. Type in Transaction List by Customer in the search box, then click to open.
  3. Set the date range.
  4. On the upper right hand of the report, click Customize.
  5. Click Filter.
  6. Select Transaction Type and choose Deposit.
  7. Click Run report.

 

You can always tag my name for other QuickBooks concerns. You've got me here to assist you further. Have a great day!

101
Level 3

What happened to the new qbo bank deposit screen? Had it for a few months and now its gone

Oh look! No response from Quick Books! Well isn't that a surprise..So i'll post here and see if you make an effort

 

Refer to this post: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-how-can-i-switch-from-classic-d...

 

Last chance before i move this over to a more public social media platform

 

Lets try again ,,,, isn't it great how responsive and supportive Quickbooks are of their paying customers????

 

Don't you just love them???

 

I need this functionality back - I cannot complete my deposits without it.

 

There is nothing to say that if we use Beta and "accidentally" hit go back to classic - we cant have what we're used to and using for 2 years.

 

The only place that says we cant have this is "hearsay" from Intuit on this forum who only respond when they feel like it.

 

There's a great saying "Grow some balls and take ownership of the issue and resolve it!!"

 

Again - there is nothing in the T & C's which states we cant have that functionality back.

 

Is Intuit breaking contractual terms here?

JasroV
QuickBooks Team

What happened to the new qbo bank deposit screen? Had it for a few months and now its gone

I'll take care of this query for you, @101.

 

I see that you've posted the same concern and I already responded it.

 

If you haven't read it yet, you can visit this link to check it out: https://quickbooks.intuit.com/learn-support/en-us/banking/re-how-can-i-get-the-beta-version-of-the-b...

 

I'll be around to help you if you have other QuickBooks concerns. stay safe! 

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