I'll help you resolve this, organicgardner3.
A circle or loading indicator means your browser is busy or your internet connection is poor. You can refresh your webpage to solve this. If you're using Mac, press Command + R. If you're on Windows, press F5.
If the issue persists, you can do the browser troubleshooting steps. To start, open a private window and sign in to QuickBooks. This step will disable browser extensions and stops the cache from saving your browsing history.
- Google Chrome: Ctrl + Shift + N
- MS Edge and Firefox: Ctrl + Shift + P
- Safari: Command + Shift + N
If the webpages load smoothly, you can go back to your regular browser and clear its cache. If not, try other browsers to see if we get the same thing.
After adding your bank transactions, you can start reconciling your account. Here's an article to guide you through it: Reconcile an account in QuickBooks Online.
Feel free to share an update after doing the steps above.
