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cpettit-directne
Level 1

When posting deposits, QBO is creating a debit and credit and it is making the reconciliation off by the exact amount of the deposits. How can this be resolved?

 
1 Comment 1
Maybelle_S
QuickBooks Team

When posting deposits, QBO is creating a debit and credit and it is making the reconciliation off by the exact amount of the deposits. How can this be resolved?

You've come to the right place, @cpettit-directne.

 

QuickBooks creates debits and credits when entering bank deposits. This happens to all transactions.

 

When entering a transaction on the Category section or Line item, I recommend selecting another account type. Doing so prevents the deposit to post debit or credit.

 

You'll want to open a different transaction by clicking More and choose Transaction Journal. This way, you'll see the movement of funds from one account to another through debits and credits. 

 

To learn more about how QuickBooks Online uses double-entry accounting, you can check out this article: How Accounts are Affected by Debits and Credits.

 

Additionally, I've included a guide that will help you ensure your account matches with your real-life bank statements: Reconcile Workflow in QuickBooks.

 

We're always here if you need further assistance. Have a good day.

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