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info86
info86
Level 1
posted
‎01-24-2019 03:59 AM
last updated ‎January 24, 2019 3:59 AM

When will the connection issue to M&T bank be resolved? it been almost 2 days.

 
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3 Comments
JenoP
QuickBooks Team
‎01-24-2019 04:23 AM

Re: When will the connection issue to M&T bank be resolved? it been almost 2 days.

Hi there, info86.

 

At this moment, our engineers are still working to resolve the connection issue between QuickBooks and M&T Bank. If you haven't already, please contact our phone support team so they can ask for your contact details.

 

We will send you an email as soon as the issue is resolved. Here's how to contact them:

 

 

We appreciate your patience while we're working to resolve the connection. You're always welcome to visit us again if you need anything else.

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sachmo
sachmo
Level 1
‎03-06-2019 11:32 PM

Re: When will the connection issue to M&T bank be resolved? it been almost 2 days.

Can you please provide a status on this? It is March and there are a bunch of stuff we need to get done. Such inefficiency is certainly not appreciated. What are we paying subscription cost for if you are breaking the things that were working earlier? 

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Anonymous
Not applicable
‎03-07-2019 12:45 AM

Re: When will the connection issue to M&T bank be resolved? it been almost 2 days.

Hi there, sachmo.

 

There have been updates released by our engineers that the issue with M&T bank has already been resolved.  Since you’re still experiencing the problem, I’d recommend contacting our support team for further assistance.

Here’s how to reach them:

  1. Open your QuickBooks Online Company file.
  2. Click Help at the top.
  3. Select Contact us.

We really do appreciate your patience. If there’s something else that we can help you about QuickBooks, please don’t hesitate to post again.

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