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oscortega
Level 3

Where can I find the transaction fees associated with CLient credit card payments?

 
Solved
Best answer December 10, 2019

Best Answers
KhimG
QuickBooks Team

Where can I find the transaction fees associated with CLient credit card payments?

Glad to see you in the QuickBooks Community, @oscortega.


You can find all the fees associated with your customer credit card payments in the Merchant Services Center. Follow these steps:

  1. From the Home screen, click Transactions in the Activity & Reports section.
  2. Place a checkmark in the Card box.
  3. Filter the Dates, then hit Search.

Fees 1.PNG Fees 2.PNG

 

I’m adding these resources about credit card processing for your reference: A quick guide to Credit card processing and Credit card processing in QuickBooks Online.


If you still have additional concerns, leave a comment. I’m here ready to pop-in and help. Have a nice day!
 

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5 Comments 5
KhimG
QuickBooks Team

Where can I find the transaction fees associated with CLient credit card payments?

Glad to see you in the QuickBooks Community, @oscortega.


You can find all the fees associated with your customer credit card payments in the Merchant Services Center. Follow these steps:

  1. From the Home screen, click Transactions in the Activity & Reports section.
  2. Place a checkmark in the Card box.
  3. Filter the Dates, then hit Search.

Fees 1.PNG Fees 2.PNG

 

I’m adding these resources about credit card processing for your reference: A quick guide to Credit card processing and Credit card processing in QuickBooks Online.


If you still have additional concerns, leave a comment. I’m here ready to pop-in and help. Have a nice day!
 

View solution in original post

dasfx
Level 1

Where can I find the transaction fees associated with CLient credit card payments?

Is there an updated response to this question? I can't seem to find the Merchant Services Center or Transactions. I would really like to know how much I'm spending in credit card processing fees.

 

Thank you,

Jen_D
Moderator

Where can I find the transaction fees associated with CLient credit card payments?

Thanks for posting here, @dasfx,

 

I can share some tips on how you can get into your Payments account and check your transactions.

 

To get to the Merchant Services page as suggested by my colleague, just click this link then follow the steps above. Please note the steps above pertains to how you can locate the sales transactions you received.

 

If you need help get the subscription invoices or get the total fees billed to you for the sales, this is handled by our customer service. They can provide the breakdown of the expenses billed to you.

 

To contact our Payments Support to trace the funds for you. To contact us, click the following link: Contact Payments Support

 

Let me know how it goes, as I want to make sure this is taken care of for you. I'm also here if you need further help with anything in QuickBooks. Have a lovely day!

dasfx
Level 1

Where can I find the transaction fees associated with CLient credit card payments?

Thanks Jen_D,

 

The only selection I have after logging in to the merchant center is to edit my personal linked bank account? 

DivinaMercy_N
QuickBooks Team

Where can I find the transaction fees associated with CLient credit card payments?

Thanks for getting back here, @dasfx.

 

To further assist you in viewing transaction fees, I recommend reaching out to our Merchant Support team. To do so, please refer to these steps:

  1. Go to the Merchant Center at this link.
  2. Click the Support tab.
  3. Enter your concern on the box. Example: Find the transaction fees associated with client credit card payments.
  4. Select Continuemerchant1.PNG

 

You can also use the direct chat support link found in this article: Contact Payments or Point of Sale Support. 

 

Also, to know more about how QuickBooks Payments deposits work in QBO, please visit this page: Common questions about payments deposits in QuickBooks Online.

 

Don't hesitate to post a comment below if you have additional concerns with viewing transaction fees on your Merchant account. I'll be around to help. Keep safe. 

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