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Level 1

Where did my banking tabs (boxes) go on my banking page?

 
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QuickBooks Team

Where did my banking tabs (boxes) go on my banking page?

Hi there, txhomesystems. 

 

Thank you for dropping by the Community this morning. I'm happy to assist you. Lets try a couple trouble shooting steps and see if that will get your banking tab boxes to reappear. Follow along below:

 

I'd recommend checking the browsing application being used. It's possible this could have something to do with temporary internet files. You can open a private window and try repeating the same process to see if it works.
Here's how to access incognito mode in some of the most commonly used web browsers:

  • Google Chrome: Ctrl + Shift + N
  • Internet Explorer: Ctrl + Shift + P
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Option + P

If you're able to access the banking tabs with no problems and see the boxes now, it's safe to say the browser is causing the issue. You can fix it by clearing cached data and Intuit-specific cookies

 

Please, feel free to post here anytime. Thank you and have a lovely weekend. 

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