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Highlighted
Level 1

while trying to reconcile, the check off box stopped highlighting it, and moving the transaction. I just want to check and highlight the transaction and not move it.

while trying to reconcile, the check off box stopped highlighting it, and moving the transaction. I just want to check and highlight the transaction and not move it.

3 Comments
Highlighted
Moderator

while trying to reconcile, the check off box stopped highlighting it, and moving the transaction. I just want to check and highlight the transaction and not move it.

Hi jacksond83,

 

When you say "moving the transactions," are you referring to the sort function? Please give us a more details about it. 

 

Please give us a more details about it. Thanks in advance! 

Highlighted
Level 1

while trying to reconcile, the check off box stopped highlighting it, and moving the transaction. I just want to check and highlight the transaction and not move it.

I have the exact same difficulty every now and then - somehow my "check-off" column removes the entry when checked-off, and I need it to stop doing that!!  Help???

Highlighted
QuickBooks Team

while trying to reconcile, the check off box stopped highlighting it, and moving the transaction. I just want to check and highlight the transaction and not move it.

Hello @Shortfry,

 

Welcome to the QuickBooks Community.

 

This isn't what we want you to experience. You've got me here to help you figure out where to locate the checked-off transactions.

 

When you check the column, this doesn't remove the entries. Instead, transactions are sorted out at the bottom. You need to scroll down to be able to view the checked-off transactions.

 

To learn more about reconciling bank accounts, please check out these articles:

 

 

If you need anything else, please post a comment below. We are always here to help. Have a good one!​

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