Hello there, @baisleyexcavatin.
Let me help share some insights about the TSheets and QuickBooks Online (QBO) integration.
You'll need to sync your TSheets service with QBO account to automatically imports your active customers/sub-customers, employees, vendors, service items, classes, and pay items.
To further assists you in syncing both services, I recommend contacting TSheets Support Team so they can pull up your account and guide you with the steps.
To learn more about about the TSheets and QuickBooks integration, you can check these articles:
Please know that you're always welcome to post if you have additional questions about the TSheets in QBO. I'll be around to help.