Re: Why are the banks downloading corresponding payment transactions with every deposit transacti...
Catherine, thanks for responding. I do not see any option to click on SPENT under review. I have never seen that ability. I am in QBOA. In this first situation, these transactions have been in the register since November and reconciled so they are no longer in Review. The correct transaction is reconciled but the offsetting one is hanging out there as not reconciled but it is messing up the balance that QB sasy is in the credit card acct. In my next situation, I have yet to reconcile it so can move it back to Review if needed first. Thanks for further help. Debbie.
I want to make sure this gets taken care of. However, I'd like to verify a few things so I can provide you accurate solution.
When you say, "The correct transaction is reconciled but the offsetting one is hanging out". I'd like to verify a few things. What is the offsetting amount? Is the transaction for the customer? or for the vendor?
Any additional information will be appreciated to help us understand the issue better. I'm looking forward for your response. Have a great day.