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mc28
Level 1

Why can't I record an invoice? I use multiple currencies. Customer and product have same currency. It prompts "Transactions can have only one foreign currency at a time"

 
1 Comment 1
Kristine Mae
Moderator

Why can't I record an invoice? I use multiple currencies. Customer and product have same currency. It prompts "Transactions can have only one foreign currency at a time"

Some of our users are also experiencing the same issue, Mc28. 

 

Rest assured that our engineers are working to resolve it as quickly as possible. While we're waiting for a fix, I'd suggest reaching out to our customer care support. We're taking notes of our customers who are affected by the issue. You'll receive an update about it through email. Here's how:

  1. Click Help inside QuickBooks Online.
  2. Select Contact Us.
  3. Enter "Transactions can have only one foreign currency at a time error" in the description field, then click Let's talk.
  4. Select either Start messaging or Get a callback

Once it's fixed, you can go already create invoices with a different currency.

 

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