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millerrone
Level 1

Why can we no longer print transaction lists?

 
4 Comments 4
FritzF
Moderator

Why can we no longer print transaction lists?

Thanks for letting me know about this, @millerrone.

 

I'm here to help make sure that you can print transaction lists in QuickBooks Online (QBO).

 

Just to clarify, may I know what specific transaction list report you're trying to print? Also, did you receive any error messages? This information would help to ensure that I provide you with the best resolution.

 

In the meantime, let's perform some troubleshooting steps that can help us isolate this. Try logging into your QBO account using a different or a private browser. There are times that the browser is full of frequently accessed page resources, thus causing some errors and/or unusual responses.

 

To use a private browser, here's how:

 

  • On your keyboard, press Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox or Internet Explorer).
  • Control + Option + P (Safari).

 

Once logged in, pull up and print the report again to double-check. For your reference, you can check out this article for further guidance: Run Reports.

 

If it'll work, return to your default browser and perform clear cache to remove temporary internet files on your computer. Before doing so, make sure to take note your saved passwords and URLs. Once done, here's a helpful article with the steps on how to perform clear cache: How do I clear my browser cache and temporary Internet files?

 

That's it! Please let me know how it goes in the comment section below. I'm always here should you have any follow-up questions. Cheers!

millerrone
Level 1

Why can we no longer print transaction lists?

Hello

 

I used to be able to print vender transaction lists to verify invoice receipts and payments relative to vender  billings.

There is a printer emblem at the top right that I used to be able to use to prompt printing.  It now seems greyed out and it is non responsive

 

Thanks,, Ron

millerrone
Level 1

Why can we no longer print transaction lists?

Hello Frits F

 

The Tx list of vender invoices and payments has , at the top right, a print image that used to prompt a print copy.  It is now greyed out and is non responsive.

I really would like to be able to print the Tx by vender listrs.

 

Thanks

Ron Miller

Anonymous
Not applicable

Why can we no longer print transaction lists?

Good day, @millerrone.

 

I'm here to help print your transaction list for vendors in QuickBooks.

 

Are you referring to the Expense Transactions on the Expenses tab? If so, it's possible that pop-ups were blocked on this page. You can verify this by checking your pop-up blocker located on the upper-right the URL field. Please see attached screenshot below.

 

 

Make sure to select Always allow pop-ups. This will enable the print option to route you to the next page in printing your list of expenses.

 

However, if this is not what you're referring to, please let me know. I'll be here to help provide further troubleshooting steps to isolate this issue. Have a good one.

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