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Handydan2101
Level 1

Why did Bank transactions quit downloading 2 weeks ago, I've tried deleting and re-connecting bank account, still does not work?

 
2 Comments 2
Fiat Lux - ASIA
Level 15

Why did Bank transactions quit downloading 2 weeks ago, I've tried deleting and re-connecting bank account, still does not work?

Try opening your QBO account on any private/incognito browser.

Candice C
QuickBooks Team

Why did Bank transactions quit downloading 2 weeks ago, I've tried deleting and re-connecting bank account, still does not work?

Good morning, @Handydan2101

 

Congrats on making your first post here in the Community. Let's work together and get this problem handled. 

 

Before we start digging for investigations on our end, I'll need to gather some additional information from you: 

 

  • Are you receiving an error? 
  • What is the name of the bank that is having problems? 

 

Any other details that you think would help could assist us. I want to ensure that I give you the best solution to your business. 

 

Once I've received those answers, I'll work hard to see why this is happening in your account. I'll be waiting for your response! 

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