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benrahlf
Level 1

Why do bank transfers take so long and how do we speed them up?

 
1 Comment 1
JamesDuanT
Moderator

Why do bank transfers take so long and how do we speed them up?

Hello Ben,

 

QuickBooks Online accumulates cache on your browser. It's possible that the cache storage is almost or already full. Thus, slowing-down QuickBooks' performance.

 

We can do browser troubleshooting steps to get rid of any cache-related issues.

  1. Use a private browser and do the bank transfer process.
  2. If the performance speeds up, you can clear the cache storage of your regular browser.
  3. Otherwise, use other supported browsers.

If the same problem occurs, I'd recommend contacting our QuickBooks Customer Care Team. They'll be able to further investigate this. Here's how you can reach them:

  1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Online United States in the upper-right corner of the page.
  3. Go to the first section and choose Running your business in QuickBooks > Banking.
  4. Go to the second section and choose how you want to reach them (phone or chat).

Let me know if you need anything else.

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