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allclear
Level 1

Why does my quickbooks not create certain recurring transactions?

 
1 Comment 1
Mark_R
QuickBooks Team

Why does my quickbooks not create certain recurring transactions?

Hi @allclear,

 

Currently, we still have an on-going issue where QuickBooks will not create recurring transactions.

 

But I’ve got a workaround for you. You can consider deleting and recreating your recurring transactions.

 

Here's how to delete a recurring transaction:

  1. Click the Gear icon, then select Recurring Transaction.
  2. From the list, find the recurring transaction.
  3. Click the Edit drop-down then select Delete.
  4. Click Yes to confirm.

Also, I recommend taking notes of their details first before deleting them. This way, you'll have a guide when recreating them and you can smoothly complete the task.

 

Please feel free to read this article for your reference: How to Handle a Recurring Transaction That Did Not Run.

 

Lastly, I suggest contacting our QuickBooks Customer Care so they can add your account to the list of affected users. This way, you’ll receive an email regarding the issue once updates become available.

 

Feel free to leave a comment below if you have any other questions.

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