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dairytechnologyl
Level 1

Why is my bank balance and "in QuickBooks balance" different. The banking balance is half of the in QuickBooks balance.

 
1 Comment 1
BettyJaneB
QuickBooks Team

Why is my bank balance and "in QuickBooks balance" different. The banking balance is half of the in QuickBooks balance.

Hi there, @dairytechnologyl.

 

Here are the factors that can make your bank and QBO balances unequal:

  • Outstanding/Pending transactions
  • New transactions for a connected bank account
  • Duplicate transactions
  • Edited/Deleted transactions
  • Credit card (liability) account

To fix this, let's update your bank account manually to refresh the banking page.

 

Here's how:

  1. Click Banking, and then Banking at the top.
  2. On the Banking page, select Update
  3. If prompted, enter your Multi-Factor Authentication (MFA) credentials and select Continue update.
  4. You'll be notified once the update is complete.

If you get the same result, you can refer to the following article for additional steps about fixing the bank balance: How to fix differences between QuickBooks balance and bank balance.

 

For additional reference, you can use this link to add or match the downloaded transactions to your bank register: Download, match, and categorize your bank transactions in QBO.

 

Let me know if there's anything else you need. I'll be always here to help.

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