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Hi there, @dairytechnologyl.
Here are the factors that can make your bank and QBO balances unequal:
To fix this, let's update your bank account manually to refresh the banking page.
If you get the same result, you can refer to the following article for additional steps about fixing the bank balance: How to fix differences between QuickBooks balance and bank balance.
For additional reference, you can use this link to add or match the downloaded transactions to your bank register: Download, match, and categorize your bank transactions in QBO.
Let me know if there's anything else you need. I'll be always here to help.