Hi, @hello232. Welcome to the Community!
One common reason for being unable to link your bank account to QuickBooks Solopreneur is a connection issue with your bank. You can try some troubleshooting steps to resolve this problem.
To begin, you can use the URL of your bank's website to connect your bank account. This ensures you're connecting to the correct bank of your financial institution.
Here's how:
- Visit your bank's website and log in to your account.
- Copy the URL of your bank’s website after successfully logging in.
- Open your QuickBooks account in a separate tab.
- Navigate to the Transactions menu, then select the option to link your bank account (Take me there).
- Paste the URL in the search tab.

If the issue persists, you can use an incognito or private window when linking your bank account to QuickBooks. To do so, press this shortcut key on your keyboard:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
Using an incognito browser helps in connecting your bank account because it prevents interference from saved cache, cookies, or extensions in your regular browser.
You can visit this article for your reference on how to connect your bank account to QuickBooks Solopreneur: Connect bank and credit card accounts to QuickBooks Online.
Moreover, I'm adding this article as your reference for manually uploading your bank transactions into QuickBooks Solopreneur: Manually upload transactions into QuickBooks Online.
Feel free to click the Reply button to share the outcome of these troubleshooting steps. Once the issue is sorted, you’ll be all set to continue your business operations seamlessly. Wishing you a wonderful day ahead