Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks.Explore Intuit QuickBooks Workforce
userkerry
Level 1

Why isn't my PayPal imports including transactions anymore? It's only Sales Receipts. I can't split these or categorize them.

At some point in 2021, Sales Receipts started importing from PayPal along with Transactions. I've always been able to Review Transactions, split them and Categorize and Classify as needed. So far in 2022, only Sales Receipts are importing. What happened to the Transactions? The Sales Receipts don't allow me to do what I need to for my bookkeeping and reporting. Please help.
2 Comments 2
JenoP
Moderator

Why isn't my PayPal imports including transactions anymore? It's only Sales Receipts. I can't split these or categorize them.

I'll share details about downloading transactions, userkerry.

 

We solely depends on the data that's shared with us by PayPal. It's best to reach out to PayPal and check why you can only see sales transactions since the start of the year. 

 

Here's an article about this integration for more details: 

 

 

Feel free to check out these additional articles for additional references when managing bank transactions in QBO:

 

 

Feel free to ask more questions in the Community if you need anything else. We look forward to help you again.

userkerry
Level 1

Why isn't my PayPal imports including transactions anymore? It's only Sales Receipts. I can't split these or categorize them.

Ok

 

Do any of you users have experience with what PayPal has said? Is it still possible to get the former transaction data from them rather than just sales receipts?

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us