We appreciate you reaching out to us about this, Michael. We'll share details to help you get through this and transfer funds from your QuickBooks Checking to your checking account.
The steps you've followed may be for putting cash into your QB checking account. Thus, it's why the transfer got reversed. We'll write down the steps to help you transfer money out of your QB checking to your account:
- Go to Banking services, then select QuickBooks Checking (Take me there).
- Select Transfer then select Transfer money.
- Enter the amount you want to transfer.
- In the From ▼ dropdown, select your QuickBooks Checking account.
- In the To ▼ dropdown, select your connected bank account.
- Select Next and then click Finish transfer.
For more details, you can check this article: Use your QuickBooks Checking account.
If the issue persists, we recommend contacting our Customer Care Team so they can assign a representative to check your account and conduct further investigation to determine the root cause of the problem. Feel free to see this page: Contact Payments Support.
In addition, we recommend checking these articles to learn more about QB Checking, and manage bank transactions inside the program:
We look forward to having you here again if you have other questions about QB checking, Michael. Feel free to visit the Community space anytime. Have a good one.