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Why would my reconciliation be off by one cent when every number is correct from the beginning balance to the ending balance and all deposits and payments as well?

 
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QuickBooks Team

Re: Why would my reconciliation be off by one cent when every number is correct from the beginnin...

Great day and welcome to the Community, @jenny_p.

 

I know how difficult and tricky it is to search for a cent difference during reconciliation. I'm here to help make sure that you're able to resolve this and get to equal zero. 

 

Let's filter the list and check the difference in the Find field to review the transaction with that specific amount. Then, let's make sure that the amount of each item listed in the Reconciliation page matches the amount shown on your statement. Here's how: 

 

  1. In the Reconcile page, choose the Filter button.
  2. Enter the amount of the difference in the Find field.
  3. Select Apply.
  4. Review only transactions with that specific amount and check if it's off by -$.01. 
  5. Once confirmed, edit the amount to match the amount shown on your statement. 

 

If you can't find miscalculation in your QuickBooks Online records, the problem may be the result of a bank or credit card company error. I'd suggest you contact your bank to verify this. 

 

You can also read through our help article: Resolve reconciliation differences. It helps you learn about the reasons for reconciliation discrepancies and their resolutions. 

 

Feel free to message us again if you have more questions. We're always delighted to help. 


 

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