I just exported the chart of accounts and item list into a .iif file. When I attempt to load it onto my clients QB program, the new import function is not working. Again Intuit screws up a perfectly good system. Any suggestions?
Hi there, KeithG.
Thanks for joining this thread. Allow me to help ensure you're able to import chart of accounts and item list into a .IIF file successfully.
Once the file is not successfully imported, QuickBooks will then automatically create a new .IIF file for failed records with error info. You will then have 3 options to move forward:
If you encounter the error File not imported, QuickBooks gives you the option to review and resolve the errors found in the .IIF file. To do this, let me provide you the steps below:
For additional reference, you can check these articles:
If you need further assistance with the steps, I recommend calling our QuickBooks Desktop Support Team. They have the tools to do a screen share and walk you through the process.
Here's how you can contact our phone support:
Please let me know how it goes. I'm always here to help if you have any other questions importing lists in QuickBooks. Have a good one.
Please Learn from this input.
Yes, they Broke it; Here is an article for how to understand what they broke and how to Cope, anyway, until Intuit fixes it:
I had this same question - this thread solved my problem. I use QB Pro 2011 Desktop and Windows10. The only thing different was that I had to go to File\Utilities\Export. And when importing into the new company I had to peck around to find where .IFF file was saved. But fairly easy and painless.
That’s what we love to hear, @lplewis!
I appreciate you for sharing your feedback on how the steps from this thread resolve your concern. Also, thank you for sharing the additional steps you’ve performed on your end. These steps will help a lot of customers who are also having the same issue.
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