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Change the account QuickBooks deposits payments into

Learn how to switch the bank account QuickBooks Payments puts customer payments into.

When you use QuickBooks Payments to process credit card and ACH payments, the payments go into the external bank account you pick. This is known as your payments account.

You can easily change the external bank account QuickBooks deposits payments into. In most cases, you use only one account to collect payments at a time. But you can pick a different bank account whenever you need to.

Tip: If you change your account after 3 PM PST, we'll start using your new account the following business day. If you already processed payments prior to 3 PM PST that day, we'll put them in your old account.

QuickBooks can put customer payments into any standard business or personal checking or savings account. The bank account needs to be based in the United States. You can't put payments into foreign or out-of-country based bank accounts.

The account must be transactional. This means QuickBooks can put money in and take fees out when needed, without limitations.

QuickBooks can't deposit payments into these types of accounts. They will cause issues, rejections, or delays:

  • PayPal
  • Lines of credit
  • Mutual fund accounts
  • Government accounts
  • Credit card checks
  • Routing numbers used for wire transfers
  • Paper draft accounts
  • Any non-transactional account

Change your payments account

Follow the steps for the QuickBooks product you use with QuickBook Payments.

QuickBooks Online

There are two main account settings:

Standard deposit: link a bank account for standard funding events (non-Instant Deposit) by adding your bank routing and account number.

Instant Deposit: link a debit card for Instant Deposit funding events. If you have a QuickBooks Cash account, that account’s debit card is already linked.

Update the Standard deposit account

  1. Sign in to QuickBooks Online in a web browser. Don't use the mobile app or GoPayments.
  2. Go to Settings ⚙and then select Account and settings.
  3. Select the Payments tab. In the Deposits section next to Standard Deposits, select Change bank.
  4. Select Add new bank account.
  5. Enter the routing number and account number of the bank account you want to change to.
  6. Select Save when you're ready.
  7. Review the bank account info and make sure it’s selected before completing your request.

Update the Instant Deposit account

  1. Select Settings ⚙ and then Account and settings.
  2. Select the Payments tab and go to the Deposit accounts section.
  3. Select Change to edit your instant deposit info.
    Note: If you switch from your personal debit card to your QuickBooks Cash debit card, select the 0% fee option.
  4. When you're done, select Save and then Done.
    Note: You can't keep multiple debit cards on file.

QuickBooks will start depositing customer payments from online invoices and other sources into the new account.

Keep in mind, this doesn't change the way QuickBooks categorizes payments on your chart of accounts. This changes the bank account QuickBooks deposits payments into. Here's how to change the way QuickBooks categorizes customer payments on your chart of accounts.

QuickBooks Online Mobile app or GoPayments

Sign in to QuickBooks Online in a web browser and follow those steps. You can't change the account from the mobile app or GoPayments.

QuickBooks Desktop or QuickBooks Point of Sale

For QuickBooks Desktop and QuickBooks Point of Sale, you need to make changes in the Merchant Service Center.

  1. Sign in to the Merchant Service Center.
  2. Select the Account menu and then Account Profile.
  3. In the Deposit Account Information section, select Edit.
  4. Fill out the New bank account section
  5. In the Routing Number field, enter your bank's routing number. Tip: If you don't have a check handy, look up your bank's routing number online.
  6. In the Account Number field, enter the number of the account you want to change to. Enter it again in the Confirm Account Number field.
  7. Make sure the name in the Account Holder/Doing Business As field matches the bank account owner's name exactly.
  8. Select an option from the Reason for this account change dropdown.
  9. When you're ready, select Submit.

Note: If you see a Routing Number Invalid error, reach out to your bank to make sure you have the correct one.

Keep in mind, this doesn't change the way QuickBooks categorizes your transactions. This changes the account QuickBooks puts payments into.

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