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ksugarmanrd
Level 1

Did other's search box on the invoice page disappear? How do I get it to come back?

 
1 Comment 1
FateCandylaneT
QuickBooks Team

Did other's search box on the invoice page disappear? How do I get it to come back?

Let's perform some troubleshooting steps to help resolve the possibility of a webpage issue and help you manage customer sales entries, ksugarmanrd.

 

Beforehand, may I know which specific search box section from the invoices had disappeared? Were there any error messages you've received? Any additional information would be much appreciated.

 

Sometimes, stored cache files can cause interruptions within the program. With this, let's access your account in a private browser to confirm as this doesn't store internet data and allows you to move beyond the reconciliation page.

 

You can refer to these keyboard shortcuts to open one:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Shift + N

 

Once everything looks good in the future, you can utilize these references to help you review customer sale entries and put the transactions to the correct line of your Schedule C:

 

 

We're always ready to assist you with any additional queries when managing transactions in your account. Reach out to us anytime below. Keep safe.

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