Hello there, drdanny410.
We appreciate you initiating the upgrade. Let’s review a few steps to ensure your eBay connector is set up correctly, and we’ll guide you to the appropriate support to get everything running smoothly.
Before we begin, could you share any specific error messages or additional details about the problem? It will help us understand why the connector isn’t working properly and allow us to provide you with targeted solutions.
If you've noticed freezing, you can adjust the sync option within the app to allow it to bring over a daily summary instead of individual transactions.
If the issue persists, I recommend reaching out to the eBay support team directly. They have the tools to isolate the root cause and provide guidance on resolving the connection issue. They’ll be able to dive deeper into what’s happening and ensure the app gets back to functioning smoothly.
For additional concerns, reply below. We’ll address them as soon as possible.
