Hi there, @Kunal chawla.
I appreciate you reaching out to us here in the Community. Allow me to provide some information about setting up customers' payment status on hold/pending in QuickBooks Desktop.
Setting up customers' payment status on hold/pending if it exceeds a limited period of time in QuickBooks Desktop is currently unavailable. In this case, I would suggest sharing this idea to our Product Developers by sending us feedback about those features that your business need the most. You can do this by following these steps:
- Click on Help at the top menu bar.
- Select on Send Feedback Online.
- Click on Product Suggestion.
- Enter your suggestion.
- Select on Send Feedback.
By doing this, we'll be able to determine how we can help you run your business easier.
Don't hesitate to reach back out to us if there's anything else you need. We're always here to help. Have a great day!